Program

Lead Organization

The World Bank.

Partners

Droit et Justice (Moroccan Non-Governmental Organization); Lebanese Organization for Studies and Training; Justice Center for Legal Aid (Jordan); Japan International Cooperation Agency (JICA); European Commission for the Efficiency of Justice (CEPEJ); Open Society Institute; UK Consultation Institute; Portuguese Parliament; International Legal Aid Group.

Challenges

• Capacity constraints among legal aid and other service providers on judicial service delivery to most vulnerable.
• Limited client knowledge and capacity on effective and systematic public engagement mechanisms for informed decision-making.

Program Objective

To build the capacity of legal aid and other service providers to improve the delivery of justice services to the most vulnerable, including women (component 1) and to improve the capacity of government officials, parliamentarians, and civil society representatives to adopt and implement effective public engagement processes (component 2).

Selected Results

• Increased capacity: Two workshops held in May 2013 and August 2014 under component 1 helped to create an informal regional community of practice for representatives of the justice system in Jordan, Lebanon, and Morocco, and increased their capacity in terms of the design, implementation, and monitoring and evaluation of justice sector services. Under component 2, international knowledge exchange was facilitated for 20 representatives from a range of Tunisian departments under the Office of the Prime Minister focused on open government reforms, notably public petitions and public consultations.
• Informed policy choice: Under component 1, knowledge was produced on the demand side of justice sector services in Jordan and Lebanon. Knowledge generated has been disseminated through workshops and has helped guide the development of the program in Morocco.